Royale Management Services crest
Management & Accounting Services

A Higher Standardof Community Management

Prepared exclusively for ·
40 years, since 1984

Why associations choose Royale

40+
Years of excellence
97.4%
Client retention
600+
5-star Google reviews
24/7
AI live-help agent
A Professional Welcome

Elevating management with precision & integrity

A note from our Director of Property Management.

Lorri Hill

Lorri Hill
Director of Property Management · Royale Management Services
Ray Dominguez, CEO of Royale Management Services
The Human Touch

People don't care how much you know, until they know how much you care.

Ray Dominguez
Chief Executive Officer · Royale Management Services

At the heart of Royale's philosophy lies a fundamental truth: relationships and trust are the cornerstones of our business. We bring a personal touch to every community — so when you discuss your goals and challenges, you're engaging with people who genuinely care and are invested in your success.

Unique Capabilities

Unity brings excellence

Royale's integration with SMAART Company enhances community management with streamlined financial operations, advanced budgeting tools, and simplified accounting — boosting transparency and cost efficiency.

CPA
Certified Public Accountant
EA
Enrolled Agents
USTCP
Tax Attorneys
RIA
Registered Investment Advisor
CAM
Community Association Management

Insurance Solutions

Tailored coverage for community & property management needs.

Project Management

Expert oversight on capital improvements and initiatives.

Loan Brokering

Access to financing, notes payable, and lines of credit.

Driving success through expert consulting — powered by SMAART Company.

Integrated Services

Accurate · Relevant · Timely

At the heart of Royale's philosophy lies a fundamental truth: relationships and trust are the cornerstones of our business.

1

Expert Community Management

Local knowledge, legal compliance, and reliable vendor oversight.

2

Secure Tech Solutions

Real-time dashboards, secure portals, and automated reporting.

3

AI Integrations

Smarter automation, 24/7 AI live-help agent, and predictive alerts.

4

On-Demand Technical

Ready-to-deploy maintenance, project support, and troubleshooting.

0%
of residents in professionally managed communities say they're satisfied with their board and manager (CAI, 2023). At Royale, we aim to exceed that by combining expertise with innovation.
Our Value Proposition

Clarity, compliance & confidence in every report

Professional financial oversight that empowers board members and builds community trust.

Accurate Reporting

Monthly reports, reconciliations, and real-time dashboards.

Secure Payments

Safe, automated, and trackable financial transactions.

Regulatory Compliance

State-specific requirements, audit support, and legal documentation.

AI Integrations

Smarter automation, 24/7 AI live-help, and predictive alerts.

Consultative Insight

Budget planning, reserve forecasting, and board advisory.

Associations that receive monthly reconciled financials experience 0% fewer audit issues and maintain 0% higher reserve health (SMAART Financial Data, 2024).
Expert Community Management

Tailored support for stronger communities

Royale delivers structured, results-oriented management that supports both the board and residents. Our licensed community association managers (LCAMs) ensure your community operates within legal guidelines while maintaining high service standards.

  • Weekly property inspections with written reports
  • Preparation and facilitation of board & annual meetings
  • Rule enforcement and compliance support
  • Vendor supervision and contract negotiations
  • Budget preparation and reserve planning coordination
28%
fewer disputes in communities with structured enforcement & governance protocols.
41%
Higher resident satisfaction
LCAM
Licensed managers

Source: HOA-USA survey. Our managers act as trusted advisors, helping boards make informed decisions that promote long-term stability and harmony.

Our Solutions Include

  • Monthly income & expense reports
  • Balance sheets and bank reconciliations
  • General ledger maintenance
  • Budget preparation and tracking
  • Reserve fund monitoring
63%
More likely to make timely decisions
31%
Fewer audit findings
Accounting & Bookkeeping

Professional oversight for reliable financials

Royale solves the challenges of inconsistent financial reporting and time-consuming manual processes. We deliver dependable, auditable, and timely bookkeeping that keeps your association on firm financial ground — with every report uploaded securely to the board portal for real-time review.

Boards with routine access to updated financials are 63% more likely to make timely policy and budget decisions (Community Associations Institute, 2023).

Owner's Portal · iOS & Android
Royale owner portal app — resident dashboard with neighborhood feed, payments, documents, event calendar, directory and contact
Royale owner portal app — About App screen with app version, Privacy Policy and Terms
Secure Tech Solutions

Transparency, efficiency & real-time access

Royale solves disjointed communications and limited record access with secure, scalable digital platforms for board members and residents.

  • Dedicated portals for board members and homeowners
  • Real-time financial dashboards, reconciliations & invoice tracking
  • Secure document repositories and digital archives
  • Integrated service request & ticketing system
  • Mobile app on iPhone iOS & Android
SOC-2
Compliant platform
MFA
Multi-factor security

Services Available

  • Emergency response & routine maintenance
  • Project oversight for capital improvements
  • Preventive inspections & seasonal upkeep
  • Verified vendor credentialing & insurance
  • Loans procurement & lines of credit
On-Demand Technical Solutions

Professional support, when you need it most

Royale's network of licensed and insured providers keeps your infrastructure maintained with efficiency and professionalism — mitigating risk, safeguarding property value, and preventing delays.

OSHA-compliant & background-checked

All technicians vetted. Reports and follow-ups filed directly to your secure portal for full accountability.

Seamless Transition Process

From day one, fully managed

Royale has refined onboarding into a three-phase plan designed to eliminate disruptions, organize records, and create operational clarity.

First 30 Days

Preparation

  • Collection & review of governing documents, ledgers, and contracts
  • Stakeholder communication — owners, banks, legal counsel, vendors
  • Portal activation and orientation scheduling
Days 31–60

Implementation

  • System integration — financial, maintenance, compliance
  • Onboarding & training for board members, vendors, and staff
  • SOPs and service-calendar development
Days 61–90

Optimization

  • Performance review and adjustments
  • Ongoing communications & portal-usage monitoring
  • Community-wide support and service refinement

Assurance: every transition is fully managed, clearly documented, and supported throughout.

Proven Results

Helping our associations thrive

0%
report better financial decisions from our insights
0%
report substantial improvement in their communities
0%
will continue doing business with Royale
600+
five-star Google reviews
15 Yrs
Customer Lifetime Value
97.4%
Retention Rate
90.1
Net Promoter Score
97%
Customer Satisfaction
★★★★★ More than 600+ verified five-star reviews on Google
Why Choose Royale

We don't just manage — we guide, protect & elevate

  • Licensed, local experts

    LCAMs in the field plus a SMAART Company accounting team behind every decision.

  • Total transparency

    Every record and every dollar, live in your owner portal — 24/7.

  • No long-term traps

    One-year terms, no auto-renew. Your community, your terms.

  • A track record boards trust

    40+ years of service, 97.4% retention, and 600+ five-star reviews.

New-Client Privilege
$100OFF
Income Tax Preparation

Provided by SMAART Company, a leading Florida accounting firm — yours the moment your association joins Royale.

Engagement Agreement

Management & accounting services

Prepared for the Board of Directors of . This outlines the services proposed and acts as an engagement agreement should the Association choose to partner with Royale.

Onboarding & transition from prior managementRead full text+

At the beginning of our engagement, Royale Management Services will review all documents and records provided by your prior manager, the Board of Directors, officers, and the developer, and notify the board of any missing documents. We will also review the condition of the property and create a prioritized list of items that need attention.

Royale will perform all necessary services to transition the Association from its prior management company, including (but not limited to): requesting records, keys, and files from prior management; reviewing and verifying financial information obtained from prior management (this is not an audit); notifying owners of the change in management; notifying vendors of the management change; and updating registered agent information with the state.

Scope of Services

Property Management Services

Board Support & Administration

  • Annual budgets & budget meeting
  • Annual meeting & election coordination
  • Posting and sending required notices
  • Meeting agendas & board packets
  • State compliance with Florida statutes

Community Operations

  • Weekly inspections with written reports
  • Vendor oversight & contract management
  • Project coordination & competitive bids
  • Rule enforcement & violation follow-up
  • After-hours emergency response line

Resident & Owner Services

  • Online service request system
  • New owner & renter application processing
  • Policy communication & notifications
  • Online web portal & mobile app
Accounting & Financial Management

Monthly Financial Reports

  • Income statement & balance sheet
  • Budget vs. actual report
  • Bank reconciliations & general ledger
  • A/R & A/P aging, cash flow reports
  • Posted monthly on board portal

Receivables & Payables

  • Owner assessment billing & lockbox deposits
  • Late notice processing & collections
  • Invoice intake & board-approval workflow
  • Check or ACH processing, vendor ledgers

Other Financial Services

  • Payroll services (optional)
  • Vendor 1099s & year-end prep
  • Reserve tracking
  • Special assessment billing

Administration, Portal & Legal Support

Meetings & board packagesRead full text+

Royale prepares a meeting package for all board members prior to board meetings, containing: a detailed agenda with meeting notes; properly formatted fill-in forms to record motions and votes; other agenda items; current financial reports (if requested); and the manager's notes to the board.

Royale will post notices of all board and other meetings as required by law, when requested at least 5 days in advance.

Secure web portalRead full text+

Royale provides the Association with a secure web portal where all financial statements and official records are available to board members and owners via username and password login. Documents are available for viewing and downloading 24/7.

The portal includes complete access to monthly financial statements and accounting information; all paid bills, invoices, and past-due assessment notices; printable forms such as Estoppel Requests and Owner Information Updates; clear communication tools; and transparency through real-time document visibility.

Legal matters & board-assist consultingRead full text+

We work with your current legal counsel and follow the board's directives. If your association does not have an attorney, we can provide referrals through our partnerships with respected HOA & Condominium law firms in Florida.

Board-assist services & consulting include budgeting & long-term planning, meeting notices and planning, compliance matters, and election planning and administration. We provide full support for election processes from scheduling to certification, plus advisory services on legal, operational, and financial matters.

Other administrative services: Estoppel processing, Registered Agent, Tax Preparation, Year-End 1099 Vendor Filings, Payroll (optional), and Online Payment Center support.

Fee Agreement

Simple, transparent pricing

Base Monthly Management Fee
All-inclusive management & accounting for units
Initial term of one year, then continues until cancelled.
Cancelable with 60-day written notice after the initial term.
Fee adjusts only if the actual unit count is greater; payroll processing billed separately if elected.

Estimate your investment

Drag to see how the all-inclusive monthly fee scales with your community size.

Units in your community136
40500
$3,750
estimated all-inclusive monthly fee
≈ $27.57 per unit / month

Supplemental Fees & Special Services

ServiceFee

Let's Grow Together

Experience the Royale difference

From daily bookkeeping to strategic financial planning, we deliver peace of mind, professionalism, and value — so your board can lead with clarity. We'd be honored to present these services at your next board meeting.

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